Privacy Policy

Enviva, LP (“Enviva” or “We”) takes your privacy very seriously.  This page sets forth our Privacy Policy and explains how we use the personal information that we collect from the visitors to our site located at www.envivabiomass.com (“Envivabiomass.com” or “Site”).  The purpose is to help you understand how we collect and use your personal information.  If you have any questions or concerns regarding this Policy, you should contact us using the details given at the end of this document.

Please note that this Policy applies only to the Site and not to the web sites of other organizations to which we link.  We are not responsible for their privacy policies or practices of any other third party sites and you should make your own inquiries regarding them.

Consent

By using the Site, you agree to our collecting and using your personal information in the manner described in this Policy.

What information do we collect about you?

The amount and type of information received depends on how you use the Site and its various features.  In particular, when you visit the Site, you provide us with various types of information including information regarding how you use the Site, which we collect as you interact with our Site.

In terms of information that we collect, whenever you visit the Site, we collect and store the name of your internet service provider, the browser (including available plug-ins and browser functionality) and type of machine you are using, the IP address, the website that referred you to us, the pages you request and the date and time of those requests (collectively, the “Browsing Information”).  We do this through a variety of methods, including the use of “cookies,” which are pieces of data stored on your computer by your web browser.  We may also use cookies to identify returning users, and to provide users of our Site with the added convenience by being able to quickly access login-required areas of the site.  You can manage use of cookies through your browser settings.  If you choose not to enable cookies on your browser, you may not be able to access all of the features on the Site.

We use the Browsing Information for purposes of Site administration as well as to understand Site use.  Our goal is to continually improve the usefulness of your visits to the Site.  Obviously, the better we know you, the better job we can do of customizing the Site to suit your unique needs.

Third-Party Advertising

On occasion we may show third party advertisements on our site.  The Browsing Information with respect to your visits to this site, such as number of times you have viewed a page or advertisement may be provided to such third-party advertisers, but we do not provide your name, address, or any other personal information to these parties.

Third-Party Cookies

While serving advertisements to our site, our third-party advertisers may place or recognize a unique cookie on your browser, but they will not collect any personally identifiable information about you.

We do not collect personal information from children

Children under 13 years old are not the target audience for the Site. To protect their privacy, we prohibit the solicitation of personal information from these children.  If you are under the age of 13, please do not submit your email address or any other personal information to us through the Site.

How is this information used?

We analyze our user behavior with this information to assess consumer interest in the various sections of our site.  This is to assist us in product and service development and to advise advertisers on consumer viewing of their advertising, if applicable.

We reserve the right to sell the database of our users or subscribers, as the case may be, to a third party if we sell, assign or transfer assets of our company to such third party.

Disclosure for Legal Purposes

We reserve the right to disclose any personally identifiable information or other information we collect through the Site or otherwise if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; or (c) protect or defend our legal rights or property or third party licensors of any material on the Site.

Opt Out

Any promotional correspondence to you will provide you with the ability to opt-out of receiving future Enviva notifications, or third party messages.

How do we protect your information?

We have strict security and confidentiality procedures pertaining to the storage and disclosure of your information.  Appropriate measures will be taken to safeguard it, to prevent unauthorized access, and to comply with applicable laws regarding the protection of such information.

What else should you know about your privacy?

While we do our best to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us.  You are responsible for maintaining the secrecy of your passwords.  Please be careful and responsible whenever you are online.

Your use of the Site, including any disputes arising from it, is subject to this Privacy Policy as well as our Terms of Use and all dispute resolution provisions therein, limitation on damages and choice of law.  We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. Unless stated otherwise, our current privacy policy applies to all information that we have about you.

Changes

We reserve the right to change our Privacy Policy and our Terms of Use at any time.  Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. If we make changes, we will post them. If we make material changes to this policy, we will notify you here, by email, or through notice on our home page.

The foregoing Policy is effective as of October 13, 2010.

Contact details

Should you feel that your privacy or security is being compromised, or have any questions on this policy, please notify us using the contact information provided on the Site.